..., extending the human mind in ways that allow for higher productivity, creative problem-solving and more engaging jobs for employees. Practical implications Automation is not a plug-and-play solution: companies cannot just buy the technology, flip the switch and watch robots run the business without any...

... of the total sample) that are strategically unlocking the full potential of AI using the three strategies – rethinking existing process, redesigning jobs and finding hidden potential in data. From GE’s wind farms, to BMW and Mercedes’s cooperative smart robots, to ZestFinance’s algorithm-enabled credit...

...Arnold Brown Purpose Increasingly over the next decade corporate leaders will have to deal with the political and social fallout of othersourcing – the ability to have work done by robots and computer programs. Design/methodology/approach Provides examples of this othersourcing...