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Keywords: business value
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Journal Articles
Journal:
Strategy & Leadership
Strategy & Leadership (2016) 44 (4): 41–48.
Published: 18 July 2016
... of organizational business models. Findings The business model’s key characteristics are customer value (the “effectiveness side” of the equation, i.e., doing right things for customers that the latters are ready to appreciate and pay for, but not always to the focal firm) and business value (the “efficiency...
