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1-11 of 11
Keywords: Accountability
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Journal Articles
A federated architecture for sector-led AI governance: lessons from India
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Transforming Government: People, Process and Policy 1–14.
Published: 27 March 2026
... policymakers, regulators and industry to accelerate the national AI governance agenda. Social implications By providing a systematic path from policy to practice, the architecture builds public trust. This structured approach ensures accountability and aligns AI development with societal values...
Journal Articles
When formal integration fails to produce collaboration: governance dynamics in Brazil’s one-stop service centers
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Transforming Government: People, Process and Policy 1–12.
Published: 09 February 2026
... mechanisms and hybrid governance structures, collaborative performance remains limited. Excessive centralization, rigid standardization, fragmented accountability chains and the absence of deliberative and participatory processes undermine horizontal collaboration and restrict frontline autonomy. As a result...
Journal Articles
Ethical AI governance in urban governance: normative, descriptive and prescriptive challenges and opportunities of autonomous vehicles
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Transforming Government: People, Process and Policy (2025) 19 (4): 914–932.
Published: 07 October 2025
... responsibility Legitimacy Accountability Stakeholder engagement Finally, the realization of ethical AI governance depends on its capacity to adapt to contextual change and non-linear dynamics within complex governance environments. All relevant stakeholders must engage in performance assessment...
Journal Articles
Can digital transformation improve transparency and accountability of public governance in Nigeria?
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Transforming Government: People, Process and Policy (2023) 17 (1): 54–71.
Published: 09 November 2022
... obtained within this study show that digital transformation – brought by the fourth industrial revolution – is a verified solution to improving transparency and accountability in governance. However, the current technological infrastructure in Nigeria is too weak to support this innovation. Key...
Journal Articles
Transforming Government: People, Process and Policy (2022) 16 (3): 305–317.
Published: 27 April 2022
.... It also highlights the elements needed to ensure the success of such a reform. Design/methodology/approach The impacts of the digitization of services and processes on both administrative structures and accountability mechanisms are described and discussed through the analysis of interviews conducted...
Journal Articles
Open data for accountability at times of exception: an exploratory analysis during the COVID-19 pandemic
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Transforming Government: People, Process and Policy (2022) 16 (2): 231–243.
Published: 09 December 2021
...Gennaro Maione; Daniela Sorrentino; Alba Demneri Kruja Purpose At exceptional times, governments are entrusted with greater authority. This creates significant concerns over governments’ transparency and accountability. This paper aims to pursue a twofold objective: assessing the patterns of open...
Journal Articles
Public sector, open innovation, and collaborative governance in lockdown times. A research of Spanish cases during the COVID-19 crisis
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Transforming Government: People, Process and Policy (2021) 15 (4): 612–626.
Published: 06 April 2021
... between actors and challenges for the accountability processes; and finally, their procedural legitimacy, considering the COVID-19 crisis context. Findings The results of the study show that citizens have played a key role during the hardest stage of the crisis, collaborating with governments...
Journal Articles
E-government and accountability: How to mitigate the disorders and dysfunctions of accountability relationships
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Transforming Government: People, Process and Policy (2018) 12 (2): 155–190.
Published: 05 June 2018
...Tariq Al-Shbail; Aini Aman Purpose Electronic government (e-government) is perceived as an effective tool to enhance accountability in public organizations. However, e-government implementation to enhance accountability is still unclear and involves many complex processes because of the multiple...
Journal Articles
Diverging approaches to benefits realization from public ICT investments: A study of benefits realization methods in Norway
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Transforming Government: People, Process and Policy (2013) 7 (1): 93–108.
Published: 15 March 2013
... an account of IS expenses, but also to document estimated and actual effects of investments in IS (Chircu and Lee, 2003 ; Irani et al., 2005). Expanded requirements for accountability have resulted in a need for new methods for evaluating and managing the use of public funds and performance...
Journal Articles
Reinforcing accountability in public services: an ICT enabled framework
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Transforming Government: People, Process and Policy (2012) 6 (2): 135–148.
Published: 25 May 2012
...Subhajyoti Ray Purpose Although accountability has been one of the founding pillars of public services, many countries face situations of lack of accountability of service providers. The purpose of this paper is to propose a framework for accountability in public services by strengthening...
Journal Articles
Promoting transparency and accountability through ICTs, social media, and collaborative e‐government
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Transforming Government: People, Process and Policy (2012) 6 (1): 78–91.
Published: 16 March 2012
... recognized the significance of government accountability and transparency though its Convention against Corruption. Among its many articles, the Convention outlines key areas in which to promote transparency and openness through policy and legislation, the development of anti‐corruption bodies, public sector...
