... groups. These were tensions connected to: internal facilitators giving guidance, project goals, top-down expectations and unfamiliarity with AR working formats. Practical implications Quintessential to AR is giving the less privileged a voice. For this to work, gaining a good understanding...

... is to focus on the approach of linking development of professional capital to the development of team competence through facilitating and discuss the adequacy of the methods used to fulfil the purpose. Design/methodology/approach This study was designed as a multiple case intervention implemented at four...