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An application of experimental design for process optimisation

Hefin Rowlands; Jiju Antony; Graeme Knowles
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The impact of ISO 9000 and TQM on best practice/performance

Vas Prabhu; Alex Appleby; David Yarrow; Ed Mitchell
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Quality management approach in China

Zhihai Zhang
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Re‐thinking TQM: toward a framework for facilitating learning and change in construction organizations

Peter E.D. Love; Heng Li; Zahir Irani; Gary D. Holt
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A comparison of Australian firms and their use of continuous improvement tools

Paul Hyland; Robert Mellor; Eddie O’Mara; Ramesh Kondepudi
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Learning by auditing: a knowledge creating approach

Ron Beckett; Peter Murray
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Journey towards agility: the agile wheel explored

Sandra Meredith; David Francis
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The effect of company size on the relationship between TQM strategy and organisational performance

Milé Terziovski; Danny Samson
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Innovation capacity: working towards a mechanism for improving innovation within an inter‐organizational network

Elson Szeto
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