Issues

Special Issue: Selected papers from the first annual Canadian Quality Congress. Guest Editor: Madhav Sinha

Six Sigma: an evolutionary analysis through case studies

Daniel Firka
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Process management as a lever for managing social problems

Erik F. Steketee
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Leadership in global business environment through a vision creation process

Robert Karaszewski
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Quality audit as a driver for compliance to ISO 9001:2008 standards

Hector Hernandez
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The relationship between job satisfaction and national culture

Jacob Eskildsen; Kai Kristensen; Henrik Gjesing Antvor
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People management as indicator of business excellence: the Polish and Danish perspectives

Rafał Haffer; Kai Kristensen
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Implementing a quality‐based performance measurement system: A case study approach

Roland Jochem; Martin Menrath; Katja Landgraf
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Systems thinking in quality management

Tito Conti
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Performance and change management in the province of Antwerp, Belgium

Kris Bonner
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Guest editorial

Guest editorial

Madhav Sinha
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