Issues

Cost of quality: findings of a wood products' manufacturer

Tahir Mumtaz Malik; Rameez Khalid; Ali Zulqarnain; Syed Amir Iqbal
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The cone-of-learning: a visual comparison of learning systems

John Hamilton; Singwhat Tee
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Knowledge based engineering approach for subsea pipeline systems’ FFR assessment: A fuzzy expert system

R.M. Chandima Ratnayake
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Customer perceived service quality and loyalty in Islamic banks: A collectivist cultural perspective

Muhammad Kashif; Mohsin Abdur Rehman; Lina Pileliene
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Identification of barriers to improving quality management systems: The management representatives' perspective

Piotr Rogala
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The mediating role of total quality management between the entrepreneurial orientation and the organizational performance

Hassan Saleh Al-Dhaafri; Abdullah Kaid Al-Swidi; Rushami Zien Bin Yusoff
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An ANP based selective assembly approach incorporating Taguchi’s quality loss function to improve quality of placements in technical institutions

Lalit Upadhayay; Prem Vrat
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Lean six sigma project management – a stakeholder management perspective

Vijaya Sunder M.
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Using an adapted approach to the Kano model to identify patient needs from various patient roles

Susanne Gustavsson; Ida Gremyr; Elisabeth Kenne Sarenmalm
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