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Journal Articles

A comprehensive framework for classification and selection of H4.0 digital technologies affecting healthcare processes in the grey environment

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Hadi Balouei Jamkhaneh, Guilherme Luz Tortorella, Sahar Valipour Parkouhi, Reza Shahin
Journal: The TQM Journal
The TQM Journal (2022) 34 (6): 1914–1941.
https://doi.org/10.1108/TQM-08-2021-0232
Published: 21 January 2022
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Journal Articles

The new concept of quality in the digital era: a human resource empowerment perspective

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Hadi Balouei Jamkhaneh, Arash Shahin, Sahar Valipour Parkouhi, Reza Shahin
Journal: The TQM Journal
The TQM Journal (2022) 34 (1): 125–144.
https://doi.org/10.1108/TQM-01-2021-0030
Published: 25 August 2021
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