... the enablers, barriers, benefits and application of I4.0 technologies in LSS and I4.0 integration. Design/methodology/approach A pilot survey was chosen as an appropriate methodology, as LSS and I4.0 integration is still budding. The survey targeted senior quality management professionals, quality managers...

... countries. At the same time, benefits and barriers experienced by these companies with regard to sustainability of continuous improvement are explored. Design/methodology/approach In order to generate a comparative study between two Latin American countries, interviews were conducted with managers...

...Martin Jaeger; Desmond Adair Purpose – The purpose of this paper is to identify the perception of total quality management (TQM) benefits, practices and obstacles in Kuwaiti industrial organizations certified against ISO 9001:2000 (or later) and following a TQM approach. A discrepancy...

... an evaluation of results from a survey on ISO 9000 certified companies and aims to present some aspects of the current state of the standard in Swedish industry. This study is focused on motives for implementation, perceived benefits and key implementation factors. The predominant reasons identified for seeking...

...Gavin P.M. Dick Given the rapid recent growth in ISO 9000 applications and the business performance benefits being claimed for it by National Accreditation Registrars, it is timely to review the research in this area to see if any substantial proof exists for these claims. The paper explores...

...Yunus Kathawala; Jaideep Motwani Offers an integrative perspective of quality function deployment (QFD),including its benefits and shortcomings. By developing a model that includes within it the antecedents as well as the components of QFD and the potential gains accruing to an organization from...

... to be overcome among consultants who felt the BS procedures would mean new, less flexible ways of working. Although it is as yet too early to assess long‐term benefits, looks at some of the early signs that all the effort and expense were worthwhile. To see us through to assessment, registration and beyond I...

.... However, it appears that the process of taking part does deliver worthwhile benefits to the companies. © MCB UP Limited 1994 Awards Baldrige Awards Benefits Cost effectiveness European Foundation for Quality Management Award ISO 9000 Justification Profitability Many companies...

...Malcolm Shields A shot in time appraisal of the development of TQM within a relatively small manufacturing unit (100 people). Details the unit’s original position, what methodology was used and who took responsibility for the implementation. Details the benefit gained by the exercise...

... and relocate all activities to the other sites; intending to restructure manufacturing into cells; and hoping to extend the quality system into “total quality”. It became obvious that something needed to be done. Two other things need to be noted: © MCB UP Limited 1994 Benefits...

...Peter Willmott The benefits of total productive maintenance (TPM) are quantifiable as a direct contributor to improved bottom‐line performance. Describes the procedures for implementing TPM. Overall TPM aims to result in equipment that is easy to operate flawlessly, requires minimum maintenance...

...Mark Finn; Leslie J. Porter There is currently little published information about the use of total quality (TQ)‐based self‐assessment in the UK despite the increasing interest in the subject. Discusses the findings of a survey into the practice and benefits of self‐assessment to recognized models...

... can outweigh the benefits of specialization. It is for this reason that Hammer and Champy consider that specialization has often gone too far, and a more collective approach is required. The balance needs to be redressed, they suggest, by reviewing complete sets of activities. It has...

...Andrew N. Hiles Explains what a service level agreement (SLA) is and describes the benefits of an SLA both as a catalyst to service management and to delivering appropriate, cost‐effective service quality. Examines the application of SLAs in a wide variety of service areas and establishes...