... 13 03 2024 15 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Change management Competitive advantage Continuous improvement Student loyalty Student satisfaction Organizational change RQ2...

... of the main reasons for the failure of LSS implementation is that managers tend to view LSS as individual projects. Managers lack a Change Management (CM) focus during the implementation. The primary purpose of this study is to document the implementation of LSS through a CM approach to improve sustainability...

... with underlying logical arguments (Eisenhardt, 1989). Industry 4.0 Soft TQM aspects Operator 4.0 Human resource practices Industry 5.0 Hard and soft TQM aspects Future of work Change management Smart working Although there is abundant literature on the impacts on the hard side of TQM, we...

...) , telemedicine can be considered an accelerator of the DT process in the healthcare sector, and it requires a change management approach. Telemedicine implementation, in fact, poses challenges stemming from change management, and health care practitioners and researchers agree that successful telemedicine...

... concepts Change management There are many definitions of total quality management (e.g. Miller, 1996 ; Krüger, 1999). The term total quality management (TQM) is, according to the American Society for Quality (ASQ) website, coined by the Naval Air Systems Command to describe its Japanese-style...

... and increased centralized control (McCann et al., 2008). Hence, changes are handled through projects and programs, and consultants gain influence as masters of change management (Worren et al., 1999). The theory and practice of change management shares the rational-adaptive ideology...

... Publishing Limited 2015 Information systems Change management Integration Process analysis Performance improvement Failure mode effect analysis Emerging environments of care, which are increasingly integrating medical devices with information technology (IT) networks, have raised...

... for increased organisational return on investment (ROI). In order to address the research aim, the study answers the following questions: © Emerald Group Publishing Limited 2014 Competitive strategy Business excellence Continuous improvement Change management Many excellence...

... effective change management programmes. Design/methodology/approach – A questionnaire focusing on 90 critical success factors has been integrated into an online diagnostic system for use at all levels of the organisation. Both qualitative and quantitative responses can be collected and decision makers...

..., it was time to plan the journey's course. © Emerald Group Publishing Limited 2013 Canada Local government Change management Public sector Leadership Public sector excellence Leadership approach to excellence The Province of Alberta in Canada is known as a place of opportunity. Over...

... change in organizations and in communities are described. After successful implementation in several types of organizational units, the model was examined for congruence with well‐known frameworks in change management. Findings The paper finds that the model has congruence with several systemic...

... programme. BRABO represents the first step towards defining strategic and operational objectives in line with existing policy directives. The programme, and the corresponding communication and change management, gradually created a certain culture in terms of policy reporting and adjustments. This paper...

... is the core processes, which need to be understood, measured and improved. If the link is broken, then the change is ineffective. Originality/value The research led to the definition of two main constructs of change management: readiness for change and implementing change. J.S. Oakland can...

... that have influence on a company: © Emerald Group Publishing Limited 2005 Quality management Organizational development Change management Globalization In order to remain competitive in the long term, enterprises are compelled to undertake complex changes with increasing speed...

... Quality programmes Business process re-engineering Change management The six-sigma philosophy is a quality-focused program that requires process design that can accept twice the normal variation of±3 sigma in a process, even if the process mean shifts by as much as±1.5 sigma. Thus, the six-sigma...

...Christopher Seow; Patricia M. Janenko © Emerald Group Publishing Limited 2003 Quality Electronic commerce Quality management Data security Disaster recovery Change management To answer this question, let us look at six operational areas and classify the level...

... change Change management Learning Webster’s Dictionary defines transformation as: Transformation is often implied or stated to achieve or represent a qualitatively different state. If so, how much agreement and variation exists about how we can tell that transformation has been...

...John Moran; Amy Avergun States that change management is a continuous process for organizations wishing to keep pace with their ever‐changing marketplace. The pace of change is faster today than ever before, with the prospect of staying that way for the next few years. Describes how change...

... of TQM are in place but to pick up the pace of improvement. Much of the positive environment in the plant is due to the management style of the director‐general. © MCB UP Limited 1997 Change management Management styles TQM The Quality Management Centre at UMIST has recently...