...Olivia McDermott; Neasa Conroy; Aidan P. Toner; José Carlos Sá; M. Thenarasu; M.S. Narassima Purpose This research examines the current status of the implementation of digitalised validation systems within the Irish Medical Device and Pharmaceutical industries, as well as the benefits...

... Quality management Digitalisation Quality management systems RQ3. What are the challenges to implementing Q4.0? RQ4. What are the training requirements for the implementation of Q4.0? RQ5. How are Q4.0 projects selected? RQ6. How can...

... industry is designed to assess the digitalisation level of manufacturing industries. The model is developed exclusively for the process area “organisational process focus” (OPF), and the digitalisation level is quantified using fuzzy logic by employing a case study approach. Findings The CMMI...

... innovation COVID-19 Digitalisation Customer risk perception Theory of planned behaviour Perceived risk theory Starting from this background, adopting a theoretical framework based on the integration of the theory of planned behaviour (TPB) and the perceived risk theory (PRT), this paper aims...

...Deusdedith Pastory Maganga; Ismail W.R. Taifa Purpose Quality 4.0 refers to a modern quality management approach that uses Industry 4.0 technologies, integration and digitalisation. This research explores the current understandings of Quality 4.0 in various publications. The focus is on Quality...

... underpinned lean models; yet, the role of employees within PSS is underdeveloped despite the impact of staff in exploiting digitalisation and value co-creation. A “learning organisation” and socio-technical fit are required for the “diffusion of innovation” of PSS. Originality/value This research...