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Keywords: Healthcare organisation
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Journal Articles
Angelo Rosa, Nicola Capolupo, Emilia Romeo, Olivia McDermott, Jiju Antony, Michael Sony, Shreeranga Bhat
Journal:
The TQM Journal
The TQM Journal (2024) 36 (9): 392–412.
Published: 08 August 2024
... the Campania region. Findings This study reports the adaptation of an existing scale for measuring LSS and QPI in an Italian public healthcare organisation. This analysis extracts six conceptual domains and constitutes an original adaptation of an existing scale to assess the readiness to adopt Lean, Six...
