Keywords: Management systems
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Journal Articles
The TQM Journal (2026) 38 (2): 197–222.
Published: 19 November 2024
... the university context. Shahzaf Iqbal can be contacted at: shahzafiqbal@yahoo.com 17 06 2024 06 09 2024 21 10 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only ISO 9001 Training Organizational performance Management systems...
Journal Articles
The TQM Journal (2023) 35 (9): 299–331.
Published: 12 July 2023
... attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Technological innovation Health care Industry 4.0 Innovation Service quality Management systems RQ1. How have studies...
Journal Articles
Journal Articles
The TQM Journal (2017) 29 (5): 677–689.
Published: 09 October 2017
...Vasileios Ismyrlis Purpose The purpose of this paper is to examine the contribution from the use of quality tools and the implementation of quality management systems (QMSs) to the management of an organization. The question is if these aspects have an impact on the important elements of a QMS...
Journal Articles
The TQM Journal (2016) 28 (5): 786–796.
Published: 08 August 2016
... to confirm compliance? Design/methodology/approach – Analysis and evaluation of the management systems’ audits findings, conducted in the last ten years by two major Romanian accredited certification bodies. Findings – A complete rethinking of audits is required. The audit methods will increase...
Journal Articles
The TQM Journal (2016) 28 (4): 636–647.
Published: 13 June 2016
...Piotr Kafel; Marti Casadesus Purpose – The purpose of this paper is to analyze how the order of management system standards (MSSs) implementation in an organization and its level of integration are changed during the time of the standard implementation. Design/methodology/approach – Survey...
Journal Articles
Journal Articles
The TQM Journal (2015) 27 (3): 303–315.
Published: 13 April 2015
...Professor Vidosav Majstorovic and Dr Albert Weckenmann; Sandra Klute-Wenig; Robert Refflinghaus Purpose – The purpose of this paper is the further development of an Excel-based integrated management system for the tool and cutlery industry regarding sustainability. The tool’s actual status allows...
Journal Articles
Journal Articles
The TQM Journal (2013) 25 (4): 371–383.
Published: 07 June 2013
... specific purpose, by modifying the structure and content of questions set. In Section 3 a graph is developed to represent possible transitions between states of any particular function of management system with regard to the possibility of specific failure. This diagram enables qualitative...
Journal Articles
The TQM Journal (2012) 24 (4): 326–337.
Published: 08 June 2012
...Madhav Sinha; Jan M. Myszewski Purpose The purpose of this paper is to discuss the adverse impact of management systems on the occurrence of human errors. Design/methodology/approach Conducted is systemic analysis of scenarios, which are illustrating creation of human errors, caused...
Journal Articles
Journal Articles
The TQM Magazine (2003) 15 (2): 82–87.
Published: 01 April 2003
...Paul Roberts; Charles Tennant Hoshin Kanri has been described as one of the core aspects of Japan’s management system, for integrating the principles of total quality management (TQM) within the organisation’s business strategy. Although most of the published case studies have involved...
Journal Articles
The TQM Magazine (2003) 15 (1): 43–51.
Published: 01 February 2003
...Dirk Mackau In the past, many management systems have been developed. This paper describes a new concept especially suitable for small‐ and medium‐sized enterprises that integrates different kinds of management systems. First of all, requirements for a reference model have been derived...
Journal Articles
The TQM Magazine (2003) 15 (1): 25–29.
Published: 01 February 2003
...José Flávio Guerra Machado Coelho; David Moy Sustainability of organizations is directly linked to the continual improvement of business performance. Many organizations have found a way to improve performance through the establishment of management systems. To maximise benefits of the system...

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