... 2021 07 02 2021 22 03 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Integrated management systems Environmental management systems Quality management systems TOPSIS technique Manufacturing companies The increasing...

...Emanuela Conti; Massimiliano Vesci; Chiara Crudele; Tonino Pencarelli Purpose The purpose of this paper is to present an empirical study which examines the relationships among design-driven innovation, quality and customer value in manufacturing companies. Design/methodology/approach...

...Evangelos Psomas Purpose – The purpose of this paper is to determine the underlying structure (latent constructs) of the difficulties and critical success factors (CSFs) of Six Sigma implementation in manufacturing companies. Determining the significance Greek manufacturing companies give...

...Nejla Kerfai; Bahia Bejar Ghadhab; Dhafer Malouche Purpose – The purpose of this paper is to present the results of an exploratory survey on the implementation of quality costs programmes in Tunisian manufacturing companies. It aims also to observe the impact of quality cost system (QCS) adoption...

...Changiz Valmohammadi; Mohsen Kalantari Purpose – The purpose of this paper is threefold, first to investigate if ISO 9001 certified companies in an Iranian province (Kermanshah) perform better than non-certified ISO 9001. Second, what is the main motivation of the manufacturing companies...