...Olivia McDermott; Neasa Conroy; Aidan P. Toner; José Carlos Sá; M. Thenarasu; M.S. Narassima Purpose This research examines the current status of the implementation of digitalised validation systems within the Irish Medical Device and Pharmaceutical industries, as well as the benefits...

...Anna Trubetskaya; Olivia McDermott; Anthony Ryan Purpose This paper outlines how Design for Lean Six Sigma methods aided a medical device manufacturing company in developing a new strategic space management and approval process for its manufacturing site. Design/methodology/approach...

... of CI methodologies in the Irish medical device (MD) industry. Design/methodology/approach A quantitative survey was utilised in this study. The main participants were made up of senior quality professionals working in operational excellence, quality consultants, quality directors, quality engineers...

...; types of projects, type of customer need and feedback should be specific to each environment. Originality/value This paper fulfills an identified need to study the relationship between product quality, customer satisfaction and sales. Customer experience Product improvement Medical device...

...Madhav Sinha; January Luczak Purpose The purpose of this paper is to chronicle a small company's path towards establishing a functioning, effective quality system for a medical device technology and to provide some “do‐it‐yourself” (DIY) tips learned along the way. Design/methodology/approach...