...Balambigai Manimaran; Arockiam Kulandai; Paul Bacdayan; Satyanarayana Parayitam Purpose This study aims to explore the talent management, job satisfaction, and performance relationship. A conceptual model is developed that integrates the five dimensions of talent management – recruitment...

...Ricardo Santa; Orietha Eva Rodríguez Victoria; Thomas Tegethoff Purpose Achieving better performance and a sustainable competitive advantage is essential for survival in the hotel industry. However, literature is scarce on which factors local hotel businesses in developing countries should rely...

... (INB) between total quality management (TQM) and innovation performance (INP). It further explores the context-contingent effect of four external factors [government regulation (GOV), market dynamism (MKD), competitive intensity (CMP) and technological turbulence (TUR)] on the TQM–INB linkage...

...Moh'd Anwer Al-Shboul Purpose Due to the current volatile environment and fierce competition, manufacturing firms (MFs) must improve their performance to survive. In this regard, checking and monitoring the suppliers' risk should significantly improve the performance of MFs. In addition...

... definitions and proposed performance indicators for the chosen areas indicate that the approach works resulting in proposed definitions and indicators for sustainability and sustainable development based on stakeholders need focus. Having clear definitions and performance indicators will support working...

...Kim Yoke Ong; Suhaiza Zailani; Kanagi Kanapathy; Muhammad Khalilur Rahman; Abdullah Al Mamun; Miraj Ahmed Bhuiyan Purpose This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals. Design/methodology/approach A total of 217...

... to improve supply chain performance (SCP) considering the cross-disciplinary approach. Findings The conceptual framework around the new perspective, i.e. integrated flexibility, is built to deal with issues related to operations management. The paper suggests examining the mediating effect of SCF between...

... of performance recorded by medium-scale businesses. In line with investigating medium-scale firms' performance, this study examines the role of quality management in the performance of medium-scale firms to evolve research-based recommendation for better performance. Design/methodology/approach Cross...

... the superficial (ceremonial) integration; and secondly, to propose and test a scale for corporate sustainability performance (CSP). Design/methodology/approach A literature review has identified pertinent variables and yielded relevant measuring items. A field survey has been conducted. The survey instrument...

...Andrea Chiarini; Paola Castellani; Chiara Rossato Purpose The purpose of this paper is to investigate the factors that are important for improving the performance of ISO 9001 certified small- and medium-sized service enterprises (SMSEs). Design/methodology/approach Preliminary research...

...., 2015). Performance Continuous improvement International standards Lean Management ISO 9001 Perfect quality © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only 06 07 2016 14 06 2017 04 09 2017 Georges Habchi can...

..., like critical success factors (CSFs), but more on the performance derived from its functioning. Design/methodology/approach A questionnaire was created and addressed to Greek companies which were certified with at least one QMS standard, in this case ISO 9001:2008. Findings It was concluded...

... in accordance with the ISO 9001:2008 standard. Correspondence analysis, a methodology from the field of multidimensional statistics, was used to identify significant differences between the effects on performance and other variables such as the implementation level of CSFs relating to the quality management...

..., as each element correlates to a best practice or concept mentioned by intent. The model is based on two theories: “The rising pendulum system” and “The seven rules of quality driving” proposed in this paper. Findings Four key performance drivers are identified using the model. These are: communication...

.... This is followed by areas where the tool is applicable, how to measure the performance and finally the sequence of actions required and a reference to the applicable tools covered in depth in Part III. Chapter 4 deals with the sequence of processes used for Individual step process problems. It follows the same...

...K. Narasimhan George   Manning and Kent   Curtis . The Art of Leadership . McGraw‐Hill/Irwin , 2003 . 395 pp. (paperback) , ISBN: 0‐07‐119939‐X   £32.99 © Emerald Group Publishing Limited 2004 --> Leadership Vision Performance Ethics Leadership...

...Dana M. Johnson Although many suppliers in the automotive industry have obtained quality system requirements, QS‐9000 registration/certification, there does not appear to be a direct link to all operational performance outcomes. As companies improve their quality performance as measured by parts...

...Gavin P.M. Dick Given the rapid recent growth in ISO 9000 applications and the business performance benefits being claimed for it by National Accreditation Registrars, it is timely to review the research in this area to see if any substantial proof exists for these claims. The paper explores...

... correlated with total quality management (TQM) enablers; EI is positively correlated with improvements in business performance; EI positively influences the contribution of TQM to the improvement of business performance; EI is marginally related to ISO registration; and EI has no effect on the contribution...

...Milé Terziovski; Danny Samson The purpose of this study was to test the effects of company size on the strength of the relationship between TQM and organisational performance. Based on a cross‐sectional study of manufacturing firms in Australia and New Zealand, the paper tests two hypotheses...