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Keywords: Quality performance improvement
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Journal Articles
Angelo Rosa, Nicola Capolupo, Emilia Romeo, Olivia McDermott, Jiju Antony, Michael Sony, Shreeranga Bhat
Journal:
The TQM Journal
The TQM Journal (2024) 36 (9): 392–412.
Published: 08 August 2024
...Angelo Rosa; Nicola Capolupo; Emilia Romeo; Olivia McDermott; Jiju Antony; Michael Sony; Shreeranga Bhat Purpose This study aims to fully assess the readiness for Lean Six Sigma (LSS) and Quality Performance Improvement (QPI) in an Italian Public Healthcare ecosystem. Design/methodology...
