Keywords: Rewards
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Journal Articles
Journal Articles
The TQM Magazine (1997) 9 (5): 328–335.
Published: 01 October 1997
...Calvin London; Kim Higgot Reward and recognition systems for individual employees remain one of the controversial areas of quality management. Previous discussions on this aspect of quality management, although recognizing their importance, often attribute failure of the system to the method...
Journal Articles
The TQM Magazine (1995) 7 (2): 42–45.
Published: 01 April 1995
... not match the goals which managers are asked to achieve – and by which their own performance will most likely be measured – individuals may have to choose between maximizing TQ goals or short‐term goals for which they are rewarded more directly. History suggests that they will eventually choose the latter...
Journal Articles
Total Quality Management (1992) 4 (5)
Published: 01 May 1992
... Benchmarking Competitive strategy Customer service Employees Quality programmes Recognition Rewards TQM Training TOTAL QUALITY MANAGEMENT WALL TO WALL COMMITMENT YMELANIEWILLIAMS,UK CORRESPONDENT ou realise that they do things differently at Milliken Contract Carpets when you pull into the car park...
Journal Articles
Total Quality Management (1992) 4 (5)
Published: 01 May 1992
...Mike Bradley Covers some of the reward strategies commonly used by management to motivate individual employees. Contends that the use of reward strategies within companies can cause individuals to become more concerned with their own immediate goals (and rewards) than with Customer service and also...

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