...@gmail.com , H.Almashaqbeh@iu.edu.jo 08 02 2026 02 04 2026 20 05 2026 29 06 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Quality governance Total quality management Machine learning Project-based construction...

... 09 01 2026 07 03 2026 19 04 2026 20 04 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Blockchain Luxurification Luxury consumption Luxury products Made in Italy Perceived uniqueness Quality Total quality management...

... (Fadilasari et al., 2024). The approaches incorporate established methodologies such as total quality management (TQM), kaizen, Six Sigma, Lean Six Sigma (LSS), and ISO 9000 (Potkany et al., 2022). Despite variations in its conceptualisation, empirical evidence consistently highlights...

... © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Total quality management Behavioral systems Employee empowerment Continuous improvement Creative efficacy Service operations In this context, behavioral work capability is defined...

...Neha Khandelwal; Abhishek Sahu Purpose In the present scenario, total quality management (TQM) is one of the most extensively studied areas in the hospitality industry. It provides a collective solution for enhancing organizational performance and addressing issues across the private, public...

... can be contacted at: nicola.capolupo@uniroma5.it 12 07 2025 27 08 2025 16 09 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Total quality management Human resources management Industry 4.0 Soft issues This new...

...Ehsan Masoudi; Arash Shahin Purpose Integrating quality indicators with management systems is essential for continuous improvement. This study aims to analyze the impact of total quality management (TQM) on quality performance (QP), considering the mediating role of supply chain integration (SCI...

...Ibraheem Saleh Alkoliby; Taleb S.T. Taleb; Abdullah Kaid Al-Swidi; Mohammed A. Al-Hakimi; Nurul Aini Binti Mehat; Nurul Hidayana Mohd Noor Purpose This research seeks to examine the relationship of total quality management (TQM) with green innovation (GI), including its dimensions: green product...

... 2025 11 03 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Higher education Accreditation Total quality management Assessment Quality programmes Education and training According to Harvey and Green (1993) , quality...

...Meriem Khalfallah; Hajer Zorgati; Anis Ben Salem; Lassaad Lakhal Purpose This paper tries to study the link among entrepreneurial orientation (EO), total quality management (TQM) and organizational performance as well as the mediating role of entrepreneurial orientation within this relation...

...Nabila Msatfa; Aziz Baidani; Milouda Chebabe; Zouheir Msatfa; Abderraouf Hilali Purpose This study aims to explore the integration and impact of total quality management (TQM) practices within the governance of Moroccan hospitals, identifying the main themes and challenges associated...

...Ismael Jabi; Maryana Faour; Yahya Saleh Purpose The main goal of this study is to investigate the impact of total quality management (TQM) on the three pillars (economic, environmental and social) of sustainable performance in the Palestinian construction industry. More specifically, it first...

...Nikolaos Kaiseroglou; Eleni Sfakianaki; Christina Siontorou Purpose The purpose of this paper is to investigate perceptions of primary education (PE) teachers with respect to evaluation within the framework of Total Quality Management (TQM) and their readiness to engage in the process of quality...

...Dorsaf Chaher; Lassaad Lakhal Purpose This article aims to examine the direct and indirect effect among total quality management (TQM), corporate social responsibility (CSR) and financial and non-financial performance. Design/methodology/approach The empirical data were collected from a survey...

...). Consequently, it contributes to updating the operations management literature on Total Quality Management, 36 years subsequent to the introduction of Garvin’s foundational dimensions. © Pietro De Giovanni 2024 Pietro De Giovanni Published by Emerald Publishing Limited. This article is published under...

... be contacted at: david.romero.diaz@gmail.com 10 11 2023 09 01 2024 05 02 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Total quality management Six Sigma Quality management Zero defects Industry 4.0 In today’s...

...Noor-E-Sahar; Dahlia Zawawi; Nor Siah Jaharuddin; Munir A. Abbasi Purpose The current study used the social exchange theory to examine the dimensional impact of total quality management (TQM) on the organisational citizenship behaviour for the environment (OCBE) of employees through the mediatory...

...Rohit Kumar Singh Purpose This study aims to empirically assess the influence of supply chain capabilities and total quality management on sustainable supply chain performance, factoring in the role of leadership and the moderating impact of institutional pressures. Design/methodology/approach...

...Kashif Ali; Abdul Waheed Purpose Industry 4.0 or I4.0 has transformed the manufacturing landscape by integrating social and technical factors by means of the sociotechnical framework. However, the sociotechnical aspects of digitalization of total quality management (TQM 4.0), especially in small...

...Muhammad Mohsin; Mad Nasir Shamsudin; Nasif Raza Jaffri; Muhammad Idrees; Khalid Jamil Purpose The current study focuses on the relationship between total quality management (TQM) and sustainable performance (SP) and examines how TQM practices can facilitate firms' achievement of sustainable...