... tourism by 2050. Design/methodology/approach The study introduces artificial intelligence ( AI )-facilitated Delphi authoring, using eight large language models (LLMs) as an expert panel. This iterative process uses a backcasting temporal logic to work from a desired 2050 end-state backwards...

... in tourism management, hospitality, artificial intelligence or service robotics research recruited for the Delphi study (Study 1). The questionnaires were created electronically and sent via online survey platform “SoJump” (Study 2). The 312 complete responses received were analyzed using partial least...

...Claudia Cozzio; Francisco Javier Santos Arteaga; Oswin Maurer Purpose This study aims to examine the challenges (barriers) and opportunities (drivers) of adopting artificial intelligence in the hospitality industry by exploring how individuals at different hierarchical levels within hotels perceive...

... uses bibliometric analysis and thematic analysis powered by artificial intelligence tools as techniques. Findings Co-creation has transitioned from basic interactions between tourists and providers to sophisticated, technology-driven processes. This paper proposes a future-oriented framework...

... Huang can be contacted at: dan.huang@scu.edu.cn 04 03 2024 18 05 2024 08 08 2024 18 09 2024 19 09 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Service robot Artificial intelligence Acceptance Intention...

...Yanzheng Tuo; Jiankai Wu; Jingke Zhao; Xuyang Si Purpose This paper aims to systematically review the application of artificial intelligence (AI) in the tourism industry. By integrating human–computer interaction, machine learning, big data and other relevant technologies, the study establishes...

...Xing’an Xu; Najuan Wen; Juan Liu Purpose Artificial intelligence (AI) agents have been increasingly applied in the tourism and hospitality industry. However, AI service failure is inevitable. Thus, AI service recovery merits empirical investigation. This study aims to explore how AI empathic...

... factors make consumers participate in orbital and/or suborbital space tourism, along with three dimensions of motivation, constraint and artificial intelligence. To achieve this study’s goals, a comprehensive research model was developed that included three dimensions of intrinsic and extrinsic motivation...

... avanza en el desarrollo de un método de combinación más preciso para la previsión del turismo. Artificial intelligence Multiple attribute decision-making Forecast combination Tourism demand Grey prediction 旅遊需求 多屬性決策分析 組合預測 灰色預測 人工智慧 demanda turística análisis de decisión de...

...Pooja Goel; Neeraj Kaushik; Brijesh Sivathanu; Rajasshrie Pillai; Jasper Vikas Purpose The purpose of this study, a current systematic literature review, is to synthesize the extant literature on consumers’ adoption of artificial intelligence and robotics (AIR) in the context of the hospitality...

...Fauzia Jabeen; Sameera Al Zaidi; Maryam Hamad Al Dhaheri Purpose This study aims to develop a framework to identify and prioritize the key factors in automation and artificial intelligence (AI) implementation in the hospitality and tourism industry. Design/Methodology/Approach This paper used...

...Nigel L. Williams; Nicole Ferdinand; John Bustard Purpose Advances in artificial intelligence (AI) natural language processing may see the emergence of algorithmic word of mouth (aWOM), content created and shared by automated tools. As AI tools improve, aWOM will increase in volume...

...Craig Webster; Stanislav Ivanov Purpose Future tourism will take place in a robonomic economy (aka robonomics). The massive introduction of robots, artificial intelligence and automation technologies which will lead to the advent of an economy that will be qualitatively different from the current...