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Libraries and other public access points need technologies to enable people to effectively find information, communicate with it and conduct transactions (particularly on a local level) as well as create ways to generate new revenues to offset the costs of serving the public electronically. In the province of Ontario, Canada the Network 2000 Virtual Library Project is working to achieve this. It enables libraries and their patrons to communicate with each other using a simple, standard interface. It also gives libraries the opportunity to offer any number of community services via the Internet, including services that will bring in revenue using e‐commerce payment methods.

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