While most practitioners and researchers agree that social networking is a tool for the masses to stay in touch, this paper aims to explore an untapped use for this medium in the workplace.
This paper gives the authors' viewpoint and relies on their experience and a review of literature.
There is a synergy between knowledge management and e‐learning through these social networking tools.
By incorporating knowledge management with social networking, organizations could have a new vehicle for e‐learning, allowing formal and informal information to flow along the “super highway”.
This paper shows that both knowledge management and e‐learning bring value to an organization and through the use of social networking, knowledge will no longer be confined to a certain group of individuals, but would allow an organization to learn from its most valuable asset – its employees.
