A systematic literature review of online communication and promotion for sustainable tourism

Valentina Marchi is a fixed-term researcher at the Institute of BioEconomy of the National Research Council in Florence. She received her Ph.D. in Business Administration and Management jointly organized by the University of Pisa, Florence and Siena. Her research interests include sustainable tourism and the use of alternative data to measure the environmental, social and economic impact of tourism for destination development.

Silvia Fissi (Ph.D.) is an Assistant Professor in Accounting at the Department of Economics and Management of the University of Florence (Italy). Her research interests include public management and accounting - in particular, local authorities - tourism management, museums, corporate social responsibility, and non-financial reporting.

Elena Gori is Associate Professor of Accounting at the Department of Economics and Management of Florence University (Italy). She is also director of the Centro Interuniversitario di Studi sul Turismo (Interuniversity Centre of Tourism Studies) of the University of Florence. She holds a Ph.D. in Planning and Control from the University of Florence. Her research interests include public management, tourism management, museums, corporate social responsibility, and accounting history.