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Purpose
The purpose of this paper is to outline the mission of the Global University for Lifelong Learning (GULL) in supporting work and community‐based learning.
Design/methodology/approach
The paper explains the principles on which GULL's action learning system are based and outlines a typical starting point for work‐based learning.
Findings
The paper concludes by identifying the role of systemized action learning in support of the agenda for human resource development at Sandals Resorts International.
Practical implications
The paper indicates how a narrative‐based approach to learning at work can be used to reflect and improve on personal and organizational performance.
Originality/value
The paper relates the literature on action learning to its implementation in workplace and community settings.
© Emerald Group Publishing Limited
2011
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