...Vikas Gupta; Hiran Roy Purpose This study explored the experiences and perceptions of stakeholders concerning luxury yachting in the Fiji Islands. It also revealed the facilities provided on luxury yachts, significant challenges faced by stakeholders in the yachting business, major luxury yacht...

...Arif Kamisan Pusiran; Yuzainy Janin; Sarimah Ismail; Lorna Jimi Dalinting Purpose The purpose of this paper is to provide some insights on current industry internship practices and the perceptions of students during their internship experience. This paper also highlights some issues pertaining...

...Prof Leonardo (Don) A.N. Dioko; Jing Li; Bonnie Canziani; Yuchin Hsieh Purpose – The purpose of this study was to identify similarities and differences in US and Chinese subjects’ emotional responses to and perceptions of courtesy of simulated English-language communication prompts. Design...

...Prof Leonardo (Don) A.N. Dioko; Bonnie Canziani; Kittichai Watchravesringkan; Jennifer Yurchisin Purpose – This paper aims to explore a theoretical relationship among perceptions of consumer social class, the perceived legitimacy of customer requests for service and the delivery of intangible...

...Hadyn Ingram; Deborah Grieve; Hadyn Ingram; Deborah Grieve Purpose The purpose of this paper is to provide a general exploratory review of perception and image in hospitality and tourism. The paper considers the nature of perception and image and how they can affect buying behaviour...

... image plays an important role in determining whether a destination will be visited or not. Actual visitors' experience and perception of Mongolia was found to be highly positive and showed that generally the projected image represents an accurate picture of Mongolia. However, many potential visitors...

... the potential impact of terrorism; however, recent events in Bali and Egypt have shown that the tourism industry is much more resilient than was first assumed. Practical implications Findings suggest that the effects of crises can be controlled by increasing the consumer's perception of value. Additionally...