Issues

Storescape and customer loyalty: employee citizenship behaviour towards customers as a catalyst

Mohammadbagher Gorji; Sahar Siami; Louise Grimmer; Martin Grimmer
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Catching silver consumers in China: an integrated model of Chinese older adults' use of social networking technology

Jin Su; Xiao Tong
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Salespersons' self-monitoring, psychological capital and sales performance

Xiaoyan Wang; Ping Li; Yi Zheng; Ling (Alice) Jiang; Zhilin Yang
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Architectural design and consumer experience: an investigation of shopping malls throughout the design process

Ye Yuan; Gang Liu; Rui Dang; Stephen Siu Yu Lau; Guanhua Qu
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The mechanism leads to successful clickbait promotion in WeChat social media platforms

Matthew Tingchi Liu; Jin Xue; Yongdan Liu
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