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Keywords: Behavioral intention
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Journal Articles
Asia Pacific Journal of Marketing and Logistics 1–16.
Published: 05 September 2025
...Hongxing Cao; Mingwei Wang Purpose This article aims to apply quantitative research to test the complex interplay between customer experience and behavioral intentions under specific conditions and influences, specifically exploring the mediating role of satisfaction and the moderating role of age...
Journal Articles
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2024) 36 (3): 697–714.
Published: 25 September 2023
... to develop effective marketing strategies. Solo dining Behavioral intention Self-construal Consumer emotions Social identity theory An Yan is the corresponding author and can be contacted at: yananseu@163.com 27 04 2023 28 08 2023 01 09 2023 01 09 2023 © Emerald...
Journal Articles
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2023) 35 (4): 828–848.
Published: 17 June 2022
... equation modeling, PROCESS macro and multigroup analysis were used to test for research model. Findings Call center experience among pre-core SE affected patient satisfaction positively and behavioral intention indirectly; however, online and social experiences did not. As core SE, physician...
Journal Articles
Asia Pacific Journal of Marketing and Logistics (2021) 33 (6): 1498–1512.
Published: 04 December 2020
... equation modeling (SEM) results based on 242 observations indicate that the platform functions as an important enabler of trust, which influences a consumer's behavioral intention. Findings Specifically, Didi's reputation and security assurance have a positive influence on passengers' cognitive trust...
Journal Articles

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