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Keywords: Competence
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Journal Articles
Beyond monochrome: how color temperature and task type influence consumer responses to service robots
Available to Purchase
Asia Pacific Journal of Marketing and Logistics 1–17.
Published: 16 September 2025
...-colored robots significantly enhance expected service quality and usage intentions in hedonic contexts, where enjoyment and emotional engagement are prioritized. Conversely, cool-colored robots yield more positive responses in utilitarian contexts emphasizing functionality and competence. Furthermore...
Journal Articles
Breaking the mold with effective communication: how social initiatives enhance a brand's social perception and catalyze pro-environmental and purchase intentions
Available to Purchase
Asia Pacific Journal of Marketing and Logistics (2024) 36 (3): 678–696.
Published: 22 September 2023
...Mukul Dev Surira; K.A. Zakkariya; Muhammed Sajid Purpose The purpose of this study is to fill the research gap by investigating the impact of brand social initiatives on both the warmth and competence dimensions of the brand, as well as examining the brand's potential to induce pro-environmental...
