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Keywords: Hidden Importance and Relative Quality Performance
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Journal Articles
Journal:
British Food Journal
British Food Journal (2025) 127 (6): 2035–2064.
Published: 11 March 2025
...Ya-Yuan Chang; Ching-Chan Cheng; Ming-Chun Tsai; Pei-Wen Xie Purpose This study integrated the service gap of the PZB model, hidden importance and Taguchi’s quality engineering to develop a new two-dimensional strategic matrix, the Hidden Importance and Relative Quality Performance (HI-RQP) model...
