.... The HI-RQP model was then used to determine the managerial implications and improvement direction of memorable dining experience (MDE) attributes of Michelin-starred restaurants (MSRs). Design/methodology/approach This study collected 619 MDE questionnaires from customers of seven MSRs. Findings...

...Ramón Barrera-Barrera Purpose The main goal of this paper is to identify the attributes of consumer experience in Michelin-starred restaurants and to estimate their effects on restaurant ratings. Design/methodology/approach A sample of 70,233 online reviews of 224 Spanish Michelin-starred...

...Mehmet Bahri Saydam; Özlem Altun Purpose This study aims to explore the perspectives of patrons and the underlying factors influencing luxury consumption in British Michelin-starred restaurants. While numerous studies have investigated consumers' purchase behavior of luxury items, there is limited...

... by 34 Italian Michelin-starred restaurants, the authors analysed the crisis-driven changes in online communication and customer engagement comparing three phases of the COVID-19 pandemic by applying a linear regression model with fixed effects. Findings Michelin-starred restaurants changed...