Issues

Awards for Excellence

Outstanding Paper Award

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Benchmarking in public procurement

Jeanette Raymond
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Benchmarking applications in public sector principal‐agent relationships

Bjørn Andersen; Bjørnar Henriksen; Ingrid Spjelkavik
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Benchmarking practices of quality function deployment: results from a field study

Paulo Augusto Cauchick Miguel; José Antonio Carnevalli
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Relative balanced measurement of trainee civil servants: a case example from Greece

Athanasios G. Vasilakis
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Provider‐perceived dimensions of total quality management in healthcare

Mayuri Duggirala; Chandrasekharan Rajendran; R.N. Anantharaman
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Understanding benchmarking in Egyptian organizations: an empirical analysis

Hesham A.E. Magd
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Compiling and prioritizing strategies for electrical energy production from fossil fuel with support of benchmarking

J. Razmi; S.F. Ghaderi; M. Zairi; H.R. Sadeghi Keyno
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Benchmarking: methods and tools for SME

Jean‐Luc Maire; Vincent Bronet; Maurice Pillet
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Note from the publisher

Note from the publisher

Vicky Williams
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