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Issue
1 March - Volume 6, Issue 1, Pages 12 - 77
1 June - Volume 6, Issue 2, Pages 107 - 191
1 September - Volume 6, Issue 3, Pages 202 - 276
1 December - Volume 6, Issue 4, Pages 291 - 349
Volume 6, Issue 2
1 June 1999
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ISSN
1463-5771
EISSN
1758-4094
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Quality management in Australian service industries
Nicholas Beaumont
;
Amrik Sohal
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for Quality management in Australian service industries
The competitive analysis model
:
A new approach to strategic development for small businesses
Patrick McNamee
;
Kathleen Greenan
;
Brendan McFerran
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A study of successful quality improvement programs in the transportation industry
Joel D. Wisner
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for A study of successful quality improvement programs in the transportation industry
Competitive benchmarking in the air cargo industry: Part I
Ingrid Lobo
;
Mohamed Zairi
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for Competitive benchmarking in the air cargo industry: Part I
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