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Ranjan Chaudhuri
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Journal Articles

Investigating switching intentions of patients to healthcare robots: a push–pull-mooring theory perspective

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Sachin Kumar, Vinod Kumar, Ranjan Chaudhuri, Sheshadri Chatterjee, Demetris Vrontis
Journal: The Bottom Line
The Bottom Line (2026) 39 (3): 341–358.
https://doi.org/10.1108/BL-10-2024-0176
Published: 17 December 2025
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Journal Articles

Are CRM systems ready for AI integration?: A conceptual framework of organizational readiness for effective AI-CRM integration

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Sheshadri Chatterjee, Soumya Kanti Ghosh, Ranjan Chaudhuri, Bang Nguyen
Journal: The Bottom Line
The Bottom Line (2019) 32 (2): 144–157.
https://doi.org/10.1108/BL-02-2019-0069
Published: 06 June 2019
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