Issues

Special Issue: Selected Papers from the 7th Canadian Quality Congress. Guest Editor: Madhav Sinha

Selected papers from the 7th Canadian Quality Congress

Madhav Sinha
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On sustainable development of organization

Jan M. Myszewski
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Internal customer satisfaction improvement with QFD technique

Hatice Camgöz-Akdağ; H. Pınar İmer; K. Nazlı Ergin
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Development and testing of an assessment model for social enterprises: The case of Capeltic in Mexico

Maria Odette Lobato-Calleros; Karla Fabila Rodriguez; Paulina Carrera-Lobato; Rodrigo Carrera-Lobato
View articletitled, Development and testing of an assessment model for social enterprises<span class="subtitle-colon">: </span><span class="subtitle">The case of Capeltic in Mexico</span>
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Enhancing Black Belts via academic mastery

Barbara M Savage; Sampath Kumar Sreevathsan
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The impact of middle management commitment on improvement initiatives in public organisations

Abdullah Alhaqbani; Deborah M Reed; Barbara M Savage; Jana Ries
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Empirical study on quality management for product-service systems in industrial environment

Florian Pasch; Christoffer Rybski; Roland Jochem
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Leadership for change: Proposed organizational development by incorporating systems thinking and quality tools

Seema Arif
View articletitled, Leadership for change<span class="subtitle-colon">: </span><span class="subtitle">Proposed organizational development by incorporating systems thinking and quality tools</span>
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Effectiveness of QFD in a municipal administration process

Narda B. Ocampo Jimenez; Roberto Baeza Serrato
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