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1-7 of 7
Keywords: Satisfaction
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Journal Articles
Consumer Behavior in Tourism and Hospitality (2026) 21 (2): 274–288.
Published: 21 November 2025
... affects tourist satisfaction and their likelihood to revisit. In addition, the moderating role of co-creative experience is analyzed in the relationship between tourist satisfaction and revisit intentions. Design/methodology/approach Primary data was collected through structured questionnaires from...
Includes: Supplementary data
Journal Articles
Consumer Behavior in Tourism and Hospitality (2026) 21 (3): 432–441.
Published: 19 November 2025
...Andrea Králiková; Kateřina Provazník Ryglová; Patrik Kubát Purpose This study aims to explore the role of happiness as a key emotional driver in wine tourism and examines its direct and mediating effects on tourist satisfaction and loyalty. The focus is on understanding how happiness influences...
Journal Articles
Consumer Behavior in Tourism and Hospitality (2024) 19 (4): 604–616.
Published: 10 October 2024
...M. Omar Parvez; Kayode Kolawole Eluwole; Leonardo Aureliano-Silva; Cihan Cobanoglu Purpose This study aims to examine the direct impact of perceived service quality (PSQ) on satisfaction and the intention to use accommodation sharing (IAS). Additionally, it investigates the mediating role...
Journal Articles
Consumer Behavior in Tourism and Hospitality (2024) 19 (4): 551–567.
Published: 02 October 2024
...Mohammed Ismail El-Adly; Nizar Souiden; Arusa Khalid Purpose This study aims to investigate the impact of emotional perceived value on hotel guests’ satisfaction, affective commitment and loyalty. Design/methodology/approach Data were collected from 348 respondents living in the United Arab...
Journal Articles
Consumer Behavior in Tourism and Hospitality (2023) 18 (4): 441–466.
Published: 30 October 2023
...Asli D.A. Tasci; Ady Milman Purpose This study aims to explore what may have contributed to risk-taking travel behavior during the COVID-19 pandemic and what may be the drivers of satisfaction and intention to travel again. The study compares travelers based on their travel purposes (business...
Journal Articles
Consumer Behavior in Tourism and Hospitality (2023) 18 (4): 467–482.
Published: 09 October 2023
...Karto Adiwijaya; N. Nurmala Purpose This study aims to investigate if experiences can create satisfaction, loyalty and place attachment in the context of the budget hotel industry given growing proportion of Gen Y and Gen Z of budget travellers. Design/methodology/approach This study uses...
Journal Articles
Consumer Behavior in Tourism and Hospitality (2023) 18 (4): 563–586.
Published: 16 August 2023
... into a completely new world and it is essential to change behaviour accordingly. Traveller’s satisfaction would still be the key to driving loyalty of travellers towards a company. Research limitations/implications The study implies that managers must put more effort into creating confidence among travellers...
