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Purpose
To highlight the shift from training to learning.
Design/methodology/approach
This was case‐study driven.
Findings
There has been a shift from training to learning.
Practical implications
It is about how the individual learns. The type of training or learning must meet the needs of both the individual and the organization.
Originality/value
This is valuable to trainers, employers, managers and staff.
© Emerald Group Publishing Limited
2005
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