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Purpose
The purpose of this paper is to show how interactions in organizations need to move beyond the superficial.
Design/methodology/approach
The paper is a think piece based on experience.
Findings
The paper finds that the need is to get beyond small talk into big talk.
Practical implications
The practical implications of the paper are that managers and developers need to consider the ways in which they develop trust in organiszations, and the need is for people to engage in dialogue around things that really matter.
Originality/value
The critique of networking in this paper is new and original.
© Emerald Group Publishing Limited
2006
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