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Purpose

This paper reviews the latest management development across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

No large organization should underestimate the role of information‐sharing systems when implementing enterprise‐wide e‐learning. This article describes the process of introducing e‐learning technology in the case of Norwegian company Telenor. Using Activity Theory as a tool to understand the network of interacting activity systems, the study identifies the underlying causes of the problems, obstacles, and frustrations that arose during the implementation. The interpretation of empirical data aims to provide new insights into the accomplishment of large‐scale e‐learning projects.

Practical implications

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

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