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Purpose

The purpose of this paper is to delineate a road map for development and learning in organizations using information systems as a key trigger.

Design/methodology/approach

This is a conceptual paper using arguments from the information systems development (ISD) literature.

Findings

The authors show that there are two knowledge sources, external and internal; and the interaction of these diverse knowledge sources is needed for the effective utilization of information systems as a development and learning tool in organizations.

Originality/value

The authors recommend that organizations should seek to learn during ISD processes as well as learning from the project outcome.

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