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Purpose

The purpose of this viewpoint is to highlight the importance of organizational actions toward employees matching the stated value of employees.

Design/methodological approach

This viewpoint highlights the importance of organizational actions toward employees matching the stated value of employees.

Findings

Organizations may benefit from consciously endeavoring to treat employees in a manner that is consistent with explicit and implicit statements made with regard to the value of employees to the organization.

Originality/value

The article reminds managers and leaders to consider their actions toward employees, noting that inconsistencies between their actions and their words may be detrimental to organizational effectiveness.

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