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Purpose
This paper aims to find out how employee productivity can be increased for profit through implementation of an appropriate functional and behavioural competency training program.
Design/methodology/approach
An exploratory study based on primary data collection from the white goods sales Strategic Business Unit of an Indian organization.
Findings
There was an increase in the overall productivity of 63 percent after implementation of the project.
Research limitations/implications
The role of other factors in productivity improvement can be further delved into.
Practical implications
The success story of the Project can be emulated by other Indian organizations.
Originality/value
The results provided in this project could make a key contribution to the success of those wishing to improve productivity and profit.
© Emerald Group Publishing Limited
2009
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