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Purpose

The aim of this article was to emphasize that board member failure to develop a succession plan places the organization in a precarious status quo mode, and thereby to help educate executive directors and board members about the need for an executive succession plan.

Design/methodology/approach

Case study methods were used to collect data presented in the case narrative.

Findings

The results of the authors' case study suggest that organizations that do not plan for executive succession events jeopardize their ability to pursue new opportunities.

Research limitations/implications

Generalizability of a single case study may be a research concern despite its in‐depth investigation, analysis, and findings.

Practical implications

Executive directors and board members must recognize the importance of an executive succession plan to ensure smooth transition from one executive to another.

Originality/value

In these complex times it is a strategic imperative that organizations are ready to address issues of uncertainty. An executive succession plan can help ensure organizational responses to changing internal and external environmental conditions.

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