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Purpose

Extensive collaboration has become critical as increasing complexity of products and processes require firms to access specialized knowledge from diverse sources. Such knowledge provides a rich source of organizational learning that can be best captured and stored through the use of bureaucratic structures to facilitate the necessary large-scale coordination across the firm.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Extensive collaboration has become critical as increasing complexity of products and processes require firms to access specialized knowledge from diverse sources. Such knowledge provides a rich source of organizational learning that can be best captured and stored through the use of bureaucratic structures to facilitate the necessary large-scale coordination across the firm.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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