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Purpose

The purpose of the article is to provide practical recommendations and insights for leaders and/or organizations to consider as they guide new middle managers in their efforts to develop a preliminary foundation for effective communication practices.

Design/methodology/approach

The article is framed within the context of new middle managers. Emphasis is placed on providing examples of ways that leaders and organizations can assist or guide new middle managers in developing a foundation for preliminary communication practices.

Findings

Guidance from upper-level leaders related to the foundation should include, among other things, an overview of expectations, organizational goals, and vision. The article also includes some examples of preliminary communication practices that upper-level leaders might suggest for consideration by new middle managers. The examples include, preferred communication channels, preferences related to responsiveness, preferred characteristics of electronic communication, being intentional, and promoting balance/wellbeing.

Originality/value

Middle managers are important to the success of organizations. The role of middle managers encompasses several requisite skill sets. Among those skill sets is the need for effective communication. The article approaches the topic of effective communication in the context of new middle managers, with an emphasis on leader/organizational guidance that can contribute to a preliminary foundation for effective communication practices. The foundation and examples can then serve as a platform for ongoing development of a more comprehensive communication plan.

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