... Teaching methods Working practices Over time “training courses” have become re‐badged as “workshops”. The problem is that the latter term has been mis‐used. To make a course into a workshop requires more than just re‐badging or adding a few participative exercises to a standard presentation approach...

...Keith Denton Purpose This paper aims to highlight the importance of creating an effective work system. Design/methodology/approach The paper shows the benefits of systematically incorporating good work practices. Findings The paper illustrated that a systematic work system can unify work...