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Publisher’s note

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Strengthening the satisfaction–loyalty link: a study of mediating factors in the retail banking industry of South Africa

Mornay Roberts-Lombard; Vernon Albert Pieterse; Lennet Gabriel
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The nature and relevance of team grit

Paula Audrey Buchel; Charlene Lew
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Exploring key factors influencing food truck businesses success: a case of the UAE

Khaula Alkaabi; Kashif Mehmood
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Trajectories of persistence in exporting: a capability approach

Mauricio Losada-Otálora; Diana Escandón-Barbosa; Jairo Salas-Páramo; Nathalie Peña-García
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Moderating effect of market sophistication and political stability on the relationship between entrepreneurship and unemployment in Nigeria’s emerging market

Lukman Raimi; Nurudeen Babatunde Bamiro
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Beyond greenwashing: how politics shapes firms’ ESG strategies and their financial fortunes

Rahul Kumar; Rojers Puthur Joseph
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Millennials’ experiences and satisfaction with chatbots: a study of self-service technology in emerging markets

Isolde Lubbe; Mornay Roberts-Lombard; Josef Langerman
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