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Keywords: Business-to-business marketing
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Journal Articles
European Journal of Marketing (2022) 56 (2): 532–561.
Published: 17 January 2022
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Business-to-business marketing Solutions Networks Digital platforms Boundary spanners Boundary interfaces Digitalization has become a transformative shaping force of business-to-business (B2B) relationships...
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European Journal of Marketing (2011) 45 (9-10): 1470–1500.
Published: 20 September 2011
... marketing Corporate branding Business‐to‐business marketing Organisational identity Identity studies have, in recent years, attracted an increasing amount of attention, particularly in the field of marketing research (Melewar et al., 2005 ; Tsai, 2008 ; Balmer, 2009 ; Halliburton...
Journal Articles
European Journal of Marketing (2010) 44 (5): 567–590.
Published: 01 June 2010
... that is conducted in this sector. The study demonstrates both the influence of a strong brand image in B2B marketing but also how customers might acquire such an image. © Emerald Group Publishing Limited 2010 Business‐to‐business marketing Brand identity Training management Customer satisfaction...
Journal Articles
European Journal of Marketing (2010) 44 (5): 653–671.
Published: 01 June 2010
... performance. There has been a shortage of research into branding in business‐to‐business markets specifically, in contrast to the amount of work published on consumer brands. In the past few years, however, an increasing output of relevant conceptual and empirical papers has included Special Issues...
Journal Articles
European Journal of Marketing (2008) 42 (11-12): 1418–1420.
Published: 14 November 2008
... many topics that we may get to none in depth given the typical length of a module. The course represented by this book usually comes in advanced undergraduate stages where perhaps we can expect more of the students. In my view, it is not just enough to compare the business‐to‐business marketing...
Journal Articles
European Journal of Marketing (2008) 42 (1-2): 255–257.
Published: 15 February 2008
... marketing Entrepreneurialism Business‐to‐business marketing This new anthology prepared by Lagrosen and Svensson is intended as companion reading for European students whose introductory marketing texts tend to be American‐designed, managerially‐focused and consumer‐oriented. The editors set out...
Journal Articles
European Journal of Marketing (2007) 41 (9-10): 1096–1116.
Published: 25 September 2007
... Relationship marketing Trust Culture Business‐to‐business marketing Services A consensus seems to have emerged in marketing (e.g. Anderson and Narus, 1990 ; Doney and Cannon, 1997 ; Dwyer and Oh, 1987 ; Ganesan, 1994 ; Kumar et al., 1994 ; Scheer and Stern, 1992) that trust...
Journal Articles
European Journal of Marketing (2007) 41 (9-10): 1016–1032.
Published: 25 September 2007
... inter‐personal and inter‐organizational relationships. The paper considers a number of other possibilities and argues that there is a need to look at reliance as an incremental intellectual lens on business relationships. Research limitations/implications Within a business‐to‐business marketing...
Journal Articles
European Journal of Marketing (2007) 41 (3-4): 257–273.
Published: 10 April 2007
...: © Emerald Group Publishing Limited 2007 Business‐to‐business marketing Selling Team working European Union The Netherlands Slovenia I do sales during the daytime and marketing in the car and in bed at night. In the majority of Slovenian firms in our sample (6 out of 10...
Journal Articles
European Journal of Marketing (2006) 40 (11-12): 1271–1291.
Published: 01 November 2006
.... Practical implications The model is explained in some depth, and its practical implications explained via the case study. Originality/value The development of a model of marketing action in networks based upon a network/option view of business‐to‐business marketing. © Emerald Group Publishing Limited...
Journal Articles
European Journal of Marketing (2006) 40 (3-4): 352–365.
Published: 01 March 2006
...). Indeed the IMP Group states that “the atmosphere” is one of the four basic elements that it uses when analysing industrial marketing and purchasing situations. The IMP Group suggests that: Relationship marketing Business‐to‐business marketing Measurement Macneil's (1980) view that norms...
Journal Articles
European Journal of Marketing (2006) 40 (3-4): 408–429.
Published: 01 March 2006
...Judy Zolkiewski; Peter Turnbull; Stephan C. Henneberg; Stefanos Mouzas; Pete Naudé Purpose There has recently been an increase in interest in the notion of “network pictures” amongst researchers in the field of business‐to‐business marketing. Network pictures are managers' subjective mental...
Journal Articles
European Journal of Marketing (2006) 40 (3-4)
Published: 01 March 2006
... management cannot be simply academically prescribed – because of the heterogeneity and subjectivity of actors’ perceptions and the heterogeneity of the networks themselves. The final paper, by Fletcher and Fang, returns to one of the core themes of business-to-business marketing: that of its...
Journal Articles
European Journal of Marketing (2005) 39 (5-6): 560–584.
Published: 01 May 2005
... and methodological strategy is then discussed in detail, before the findings are presented. Finally, the results are considered in terms of their theoretical and practical implications before a short conclusion is reached. Relationship marketing Business‐to‐business marketing Buyer‐seller...
Journal Articles
European Journal of Marketing (2004) 38 (11-12): 1577–1598.
Published: 01 November 2004
...Karin A. Venetis; Pervez N. Ghauri The study extends the existing knowledge by taking a relationship perspective to study the effect of service quality on customer retention. We integrate business‐to‐business marketing literature with service quality literature to develop a model to capture...
Journal Articles
European Journal of Marketing (2004) 38 (9-10): 1252–1271.
Published: 01 September 2004
... theories, which were considered to be inadequate in explaining the reality of business marketing. Business markets or industrial markets are characterized by a higher degree of stability instead of change, long lasting relationships instead of short business transactions, and closeness instead of distance...
Journal Articles
European Journal of Marketing (2003) 37 (11-12): 1636–1665.
Published: 01 December 2003
...D. Ross Brennan; Peter W. Turnbull; David T. Wilson Competitive success in business‐to‐business markets often depends upon the ability of the firm to adapt specifically to the needs of a single customer organization. Research into buyer‐seller relationships in industrial markets has shown that both...
Journal Articles

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