Flexible Management Training Provision in Parcelforce

The study reports the views of Parcelforce managers who are undertaking training programmes using distance learning strategies. The programmes of study are well received by all of the managers and a majority of them indicate their preference for such a training strategy. There is a suggestion that some managerial groups may have more difficulty than others in organising their study programmes and most managers have some difficulty in organising their study time. The tutorial elements of the distance education programmes are found to be especially useful and many managers would like these to be extended. Suggestions are made for ways of overcoming the problems and reservations of such learners while still retaining the benefits of the distance‐learning model