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Purpose

Details a five‐day development program that is teaching English Heritage managers to embrace change.

Design/methodology/approach

Describes the background to English Heritage's two‐year modernization program. Explains that the development program was initially offered to 150 senior managers, but is now being extended to the next level of managers and team leaders to increase their confidence and ability to contribute, and to help to build long‐term sustainability into the organization.

Findings

Reports that participants have found the learning sets to be so valuable that they would like to continue to meet regularly in their groups.

Practical implications

Argues that, as well as providing learning within the organization, the program has helped to create networks for people who do not always get the chance to meet and work together.

Originality/value

Demonstrates that, by working together on the program, senior managers have realized that even though they may be working in different disciplines, they all face similar issues in terms of the management of change and leadership.

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