Get group agreement fast

The purpose of the paper is to consider how facilitation can be used specifically in teams when consensus is required.

The paper discusses how facilitation can be used in teams.

Finds that teams which mine for the collective intelligence of all members engage people and come to decisions that team members own.

Suggests that hurried or imposed decisions will fail to get the support of the team. In this way, management is contributing to its own failure. Points out that facilitators need both a set of generic skills and specific techniques which they can apply to group decision‐making.

Argues that the skills of facilitation in ensuring that people are heard and valued equally are essential to such decision‐making.